Sports / Slots
These terms set out the rules that apply when you open and use a swertee99 account — covering how we handle your account access, transactions through GCash or Bank Transfer, and the conditions under which services are available to you. Access to swertee99 depends on local law and is available only where eligible under your region's regulations.
When you create a swertee99 account, you enter into an agreement with us on the basis of these terms. They define what you can do on the platform, how your account wallet operates, and what happens if either side needs to raise a concern. These terms do not override applicable local law — where a local rule conflicts with anything written here, the local rule takes precedence for users in affected regions. Transaction context under these terms includes deposits and withdrawals processed through GCash and Bank Transfer, which are the payment rails we have verified for this platform. When you add funds via GCash deposit or initiate a Bank Transfer withdrawal, the amounts are reflected in your account wallet as described in the wallet section of your account dashboard. We do not set processing timelines outside what your chosen payment provider publishes. These terms are updated from time to time. The current version is always the one shown on this page. Continued use of your account after a change is posted means you accept the updated terms. If you disagree with a revision, the right step is to stop using the account and contact support before the effective date.
GCash is a verified deposit and withdrawal rail on this platform. Rules for GCash transactions, including wallet verification steps, are set by GCash and shown at the point of transaction in your account.
Bank Transfer is available for account funding and withdrawals. Transfer timelines follow your bank's published schedule. We confirm receipt on our side once cleared funds reach the account wallet.
Your account wallet holds your available balance. Funds move in and out only through methods you have added and verified in your account settings. No funds are held outside the wallet balance shown after login.
Changes to these terms are posted on this page. We do not send a separate notice for minor clarifications, but material changes that affect your rights will be communicated through your registered account contact.
These terms apply to the swertee99 platform as accessed through your registered account. They cover account activity, wallet transactions and use of the game lobby — including slot titles, live casino tables and the sportsbook where available. They do not extend to third-party services linked from the platform or to external payment providers whose own terms govern separately.
These terms govern how you create, verify and maintain a swertee99 account. Login credentials, session behaviour and account suspension procedures are all covered. Any access outside a registered account falls outside what we can support under this policy.
Deposits made through GCash or Bank Transfer and withdrawals drawn from your account wallet sit within the scope of these terms. The rules cover how amounts are credited, held and released — not the internal processing rules of your payment provider.
Game titles available through the lobby — including categories such as slots, live dealer tables and crash games — are covered under these terms as platform content. Rules about fair use of the lobby and session controls apply here.
Linked services outside swertee99 — including GCash's own app, your bank's transfer portal or any external site — are not covered by these terms. Each third party publishes its own terms, and we have no authority over them.
These terms are not just obligations — they also describe what you can ask us to do on your behalf. You have the right to review the transaction history tied to your account wallet at any point after login. If a record looks incorrect — a GCash deposit not reflected, a Bank Transfer amount at the wrong figure — you can raise a correction request through the support channel tied to your account. You can also ask us to update the contact details on your account, provided you complete the verification step we show you in account settings. If you want to understand how a specific rule in these terms applies to your situation, you can submit a written question and we will respond through your registered contact. Where you believe these terms have not been applied correctly, the dispute route is described in the support section below. We aim to acknowledge every policy question within the timeframe shown in your account's support status screen.
Your full wallet history — deposits, withdrawals, adjustments — is visible after login in the transaction section of your account. You do not need to contact support to access this; it is available directly in your account dashboard.
To update your registered contact information or wallet-linked details, go to your account settings and follow the verification steps shown there. Some changes require identity confirmation before they take effect.
If a specific clause is unclear, submit your question through the support channel available in your account. We will respond to your registered contact with a specific answer tied to your account situation, not a generic reply.
If you disagree with how a term was applied — for example, a wallet hold or a session restriction — you can file a written dispute. The process and expected acknowledgement timeline are shown in the support section of your account after login.
Questions about these terms, your account wallet or a specific policy clause can be sent through the support routes below. Have your account details ready when you write — it helps us respond to the right record without back-and-forth.
Send a written question about any clause in these terms to the support inbox accessible from your account dashboard. Responses go to your registered contact address on file.
For urgent policy questions — such as a wallet hold or an access restriction — use the live chat option shown inside your logged-in account. This route connects you directly to a support agent.
If you need to formally dispute how a term was applied to your account, use the dispute form linked in the policy section of your account settings. Include your transaction reference where relevant.
We handle the data tied to your account — your registered contact, wallet activity and session records — only as needed to operate the platform and comply with legal obligations in eligible regions. We do not sell account data to third parties. Cookies used on the platform are described in the separate cookie notice linked in your account settings.
Account and transaction records are kept for the period required by applicable law in the regions we serve. After that period, data is deleted or anonymised. The retention schedule that applies to your account is available on request through the support inbox.
Your login credentials are your responsibility under these terms. If you suspect unauthorised access to your account, use the account recovery route shown on the login page immediately. We cannot reverse transactions that occurred under your credentials before a report was filed.
We use session cookies to keep you logged in and performance cookies to understand how the platform is used. You can review and adjust cookie preferences in your browser settings. The full cookie notice is linked inside your account settings page.
If you believe a clause in these terms is being applied incorrectly or want to request a change to your data held by us, contact the support inbox with your account reference. We will confirm receipt and the applicable next step in writing.
These are the questions we see most often about how these terms apply. If your question is not here, the support inbox is the right next step.
Yes. Any deposit or withdrawal you make through GCash or Bank Transfer while using a swertee99 account falls within the scope of these terms. The payment provider's own terms also apply to the transfer itself — both sets of terms apply at the same time.
The updated terms are posted on this page and take effect from the date shown. Continuing to use your account after that date means you accept the new version. For material changes that affect your rights, we will notify you through your registered contact before the effective date.
Yes. After logging in, your full transaction history and current wallet balance are visible in your account dashboard. No support request is needed to view these records. If a record appears incorrect, raise a correction through the support inbox with the relevant transaction reference.
Go to your account settings after login and follow the update and verification steps shown there. Some changes — such as updating a registered mobile number — require identity confirmation before they take effect. If you are locked out, use the account recovery route on the login page.
Access depends on local law and is available only in eligible regions where use of this type of platform is permitted. We do not determine eligibility on your behalf — you are responsible for confirming that access is lawful in your specific location before using the account.
Use the dispute submission form in the policy section of your account settings. Include your account reference and the specific clause or decision you are disputing. We will acknowledge your submission and outline the next step through your registered contact.